Customer Inquiry: the customer hotline implements the 24-hour on-duty.
客户咨询：客户热线实行24小时对外值班。
After I consulted the customer, I completed a customer inquiry form and catalogued the information in our database.
当我和顾客商讨之后，我就填完一份顾客咨询表，并把有关信息按目录输入数据库。
I was also responsible for maintaining after sales service, for which I set up and systematized' a customer inquiry database to assist in providing a more targeted after-sales service.
此外，本人还负责维持产品的售后服务，为此特别建立了客户询问资料库，并将之系统化以提供更具目标化的售后服务。
The related personnel shall supervise, check and assess the handling process of customer inquiry and complaint, make the telephone follow up for customers and report in the company regularly.
公司相关人员要对客户咨询、投诉的处理过程进行监督、检查、考核，并做好客户电话回访工作，定期在公司内进行通报。
Evaluate the inquiry from customer and get quotation from suppliers.
评估来自客户的询价并且取得供应商的报价。
Be mainly responsible for replying questions such as: order inquiry, post-sales service issues, customer suggestions an criticism, payment processing, delivery status and so on;
主要责任是回复如下问题：订单询价，邮寄报务的办理，客户反溃的意见，付款程序，发货状态等问题。
In the process of handling customer complaint and inquiry, in case of refusal and buck-passing, the responsible department and persons shall be punished according to the assessment provisions.
在处理客户投诉、咨询过程中，如发生拒绝、推诿现象，对责任部门和责任人必须按考核规定进行处罚。
If the inquiry is from a regular customer, a direct and polite reply, with an expression of thanks, is all that is necessary.
如果询盘的是老客户，那么仅仅需要一个带有谢意的直接的礼貌的回复就可以了。一个带有谢意的直接的礼貌的回复就可以了。
If the inquiry is from a regular customer, a direct and polite reply, with an expression of thanks, is all that is necessary.
如果询盘的是老客户，那么仅仅需要一个带有谢意的直接的礼貌的回复就可以了。一个带有谢意的直接的礼貌的回复就可以了。
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