This paper introduces the design of Zhenjiang telecom custom service center system, such as user requirement analysis, general specification, CTI platform and software design.
本文从需求分析、总体架构、CTI平台、软件设计等几方面介绍了镇江电信客户服务中心系统的设计方案。
Call Center is also called Customer Service Center, and it's a typical application of CTI (Computer telephony Integration) technology.
呼叫中心又称为客户服务中心，它是CTI技术的一种典型应用。
The customer service center should be a kind of according to the technical new comprehensive information service system of CTI.
客户服务中心系统应该是一种基于CTI技术的新综合信息服务系统。
We exploit the communication increment function with cti technology in order to improve the service efficiency, and to enrich the information service, which is much important in application.
利用CTI技术进行通信增值功能的开发，提高信息服务效率，丰富信息服务内容，具有重要的应用价值。
The customer service center is the most important application of CTI technology, and is also the new growth point of companies in 21 century.
客户服务中心是CTI技术的最重要的应用之一，是21世纪企业新的增长点。
Computer Telephone Integration (CTI) is a technical field developed in these years, and has been widely applied in the service industries currently.
计算机电话集成技术(CTI)是近年来兴起的一个技术领域，目前已经广泛应用于服务型行业，电话语音系统是其中的典型应用。
Computer Telephone Integration (CTI) is a technical field developed in these years, and has been widely applied in the service industries currently.
计算机电话集成技术(CTI)是近年来兴起的一个技术领域，目前已经广泛应用于服务型行业，电话语音系统是其中的典型应用。
应用推荐