Later in this chapter, cases that consumer complaint have resulted in changes in the law, are presented.
本章稍后将介绍消费者投诉导致法律变更的案例。
China's consumer protection agency says faulty mobile phones were the leading consumer complaint last year.
中国消费者保护协会也说山寨手机是去年的头号消费投诉对象。
The AHAIC ( AnHui Province Administration for Industry and Commerce) 12315 Consumer Complaint Center is an organ which directly faces the society, accepts consumers' complaints.
安徽省工商行政管理局12315消费者投诉中心是直接面向社会，受理消费者投诉的机构。
Complaints in other fields you can dial 12315 for the consumer complaint hotline. We will make a record of your complaint today. This will help to improve our service, thank you.
您可以打12315消费者投诉热线，我也会把您今天的情况进行记录，相信这对我们消费环境会是很好的改善，谢谢您。
The Advertising Standards Authority, a British consumer watchdog organization, filed a complaint against L'Oreal, one of the largest cosmetics companies in the world.
一个英国的监察组织，“广告标准局”，已经投诉了全球最大化妆品公司之一的欧莱雅并将其登记在案。
Jane: Sounds like you got a raw deal! Maybe you should file a complaint with the Consumer Protection Agency.
简：看来你真是受到了很糟的待遇。你可以向消费者保护协会投诉他们。
To file a complaint or to get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-ftc-help (1-877-382-4357); TTY: 1-866-653-4261.
如遇消费者遇到投诉或索取免费资料问题，请访问ftc .gov或拨打免费电话，1- 877 - ftc -HELP (1 - 877-382-4357)；TTY： 1 - 866-653-4261。
In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled.
一般来说，消费者的投诉到达的部门级别越高，问题可望解决得越快。
It sounds like you got a raw deal! Maybe you should file a complaint with the Consumer Protection Agency.
看来是你受到不公平待遇了！你可以向消费者权益保护机构投诉。
If so, the consumer should do this, stating the complaint as politely and as firmly as possible.
要真是这样的话，顾客应该尽量把投诉书写的礼貌些、措辞更坚定一些。
But if a polite complaint does not achieve the expected result, the consumer can go a step further.
但是如果礼貌的投诉达不到期望的效果，消费者还可以采取更进一步的措施。
Maybe you should file a complaint with the CONSUMER Protection Agency.
或许你可以向消费者权益保护机构写份投诉。
Maybe you should file a complaint with the CONSUMER Protection Agency.
或许你可以向消费者权益保护机构写份投诉。
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