• This paper proposes a call center system using SIP (Session Initiation Protocol).

    提出一种使用SIP协议呼叫中心系统

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  • The final text of the article in the summary and made the Call Center system to further improve vision.

    文章最后对全文进行了总结提出了呼叫中心系统进一步完善的设想。

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  • As a component of call center system, ACD (automatic call distribution) implements the function of route.

    (自动呼叫分配)作为呼叫中心组成部分实现了坐席路由功能

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  • As a component of call center system, ACD (automatic call distribution) implements the function of route.

    ACD(自动呼叫分配)作为呼叫中心组成部分实现了坐席路由功能

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  • However the modern call center system established is very far, the complete system solution has not formed.

    然而现代呼叫中心系统建立还差的很远完整系统解决方案没有形成。

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  • This article has studied the modern call center system overall frame, the key technology and the application.

    本文正是针对现代呼叫中心系统总体框架关键技术应用进行了研究

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  • The paper introduces the design of a call center system used in hospital and the key technology developing the system.

    本文介绍一个医院客户服务呼叫中心设计方法及其核心技术。

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  • For example, the Call Center System of Mobile Company's 1860, Telegraphy Company's 1000 and 10000 are very familiar brands for consumers.

    例如移动1860、电信的1000号10000号客服系统等已成为消费者非常熟悉品牌

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  • Traditional two layer architecture in call center system will cause resource lacking in DB, even system paralysis when not operating properly.

    客服中心系统传统结构造成数据库资源缺乏甚至非正常操作时有可能会导致系统瘫痪

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  • For example, in an automated call center system, issues presented in a current case could be matched for similarities to preceding situations.

    例如一个自动呼叫中心系统中,在当前情况出现问题可以以前情况中的相似性进行匹配

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  • The paper introduces in detail the design points of a mini call center system and its application in the management system of contactless IC card in our Institute.

    详细介绍小型呼叫中心系统设计东华理工大学接触式IC卡系统中的应用

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  • Finally it was analyzed the key technology at research and the realization of the railway passenger transportation modern call center system, and has given the corresponding solution.

    最后针对铁路客运现代呼叫中心系统研究实现关键技术进行了分析和研究,给出相应的解决方案。

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  • Compared with the traditional call center system based on CTI technology, this call center system adopts SIP as its signaling protocol, which will provide good extensibility and flexibility.

    传统基于CTI技术呼叫中心系统相比系统采用SIP协议作为信令协议可以提供较好的扩展性灵活性。

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  • This paper presents an emergency call center system. The kernel software of the system is designed based on a finite-state machine, featuring with clear control structure effective program code.

    文章介绍了一种面向应急救援呼叫中心系统核心软件基于有限状态理论设计具有控制结构清晰程序代码简洁高效等特点。

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  • The task could then be managed by a call center where a HIPPO employee could log onto the system and see what task she has been assigned to.

    可以随后呼叫中心对这些任务进行管理,HIPPO员工可以登录系统查看分配的任务。

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  • If you think of a call center as a living being, the PBX would be its nervous system, informing every other part of the organization with instant knowledge on how the business is doing.

    如果把电话中心想象一个有机生命体,PBX就是神经系统即时各个部分通报机体运转情况。

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  • In this scenario, the call center application, also known as the MDM client application, is the system user.

    这个场景中呼叫中心应用程序,MDM客户机应用程序,就是系统用户

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  • The research trend is how to integrate the traditional and Internet call center . That call center is muti-communication system .

    并指出目前主要研究方向传统呼叫中心因特网融合呼叫中心是集多种通讯方式于一体的系统。

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  • If the REM system detects a potential problem, it diagnoses the cause and location, and automatically makes a service call to the Otis Customer service Center.

    如果REM系统检测到一个潜在问题将对问题的诱因位置进行诊断自动拨打维修电话奥的斯客户服务中心。

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  • Based on Call Center technology, this paper studied and proposed a plan for designing and implementing the voice service system for Banks.

    基于呼叫中心技术研究给出一个银行语音服务系统设计实现方案

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  • Interactive voice Response System (IVR) is an important part of call center, it controls whole voice flow.

    交互式语音应答(ivr)系统呼叫中心重要部分控制整个业务流程

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  • The key point of call center dispatching system is the design of communication protocol and the construction of system platform.

    呼叫中心通信调度系统核心问题通信协议设计、系统平台构建

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  • The traditional call center consists of a large telephone system and auto - matic call distribution (ACD) system, and includes a certain number of staffs for the services.

    传统呼叫中心一个较大电话系统自动呼叫分配(ACD)系统组成,包括一定数量的用于提供服务座席人员

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  • To solve the application of expert system, a farmer service system based on call center has been developed.

    基于呼叫中心农户服务系统建立,实现了农户没有计算机也使用专家系统。

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  • The speech recognition technology has been widely used in the IVR system of the new generation of the call center.

    语音识别技术一代呼叫中心IVR系统得到了广泛的应用。

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  • Modern call center become customer key part, relation of administrative system as enterprise and customer way exchanged to go on.

    现代呼叫中心作为企业客户进行交流途径成为客户服务体系中的核心部分

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  • The modern call center carries on the exchange as the enterprise and the customer the way, becomes the core part of in the customer service system.

    现代呼叫中心作为企业客户进行交流途径成为客户服务体系中的核心部分

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  • Additionally, in system design of call center scheduling optimization, the paper shows the integration of a variety of technical means.

    另外呼叫中心排班优化系统设计上,本文展示多种技术手段整合

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  • Call center is a complicated information system, which integrates CTI (Computer Telephony Integration) techniques, Program Controlled Switch technologies, and Network technologies.

    呼叫中心一个计算机语音集成技术程控交换技术、计算机网络技术于一体的综合信息系统

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  • Call center is a complicated information system, which integrates CTI (Computer Telephony Integration) techniques, Program Controlled Switch technologies, and Network technologies.

    呼叫中心一个计算机语音集成技术程控交换技术、计算机网络技术于一体的综合信息系统

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