方法：在原有岗位责任制的基础上实施首问负责制。
METHODS:The first inquiry accountability sys-tem was carried out besides the original system of personal post responsibility.
目的评估首问负责制的效果，为病员提供满意的服务。
ObjectiveTo evaluate the effect of initial consultation system in order to provide satisfactory service for patients.
文章分析了首问制的由来、内容及形式，以及实行首问负责制的作用和意义。
This article makes analysis of the origin, contents and forms of First Asking Duty System. The significance and functions of carrying out First Asking Duty System are also presented in this article.
结论：首问负责制的实施拓宽了药学服务的范畴，提高了药学服务质量和水平。
CONCLUSION: the first inquiry accountability system has enlarged the category of pharmaceutical care, and the quality and levels of pharmaceutical care have been improved as well.
结论：首问负责制的实施拓宽了药学服务的范畴，提高了药学服务质量和水平。
CONCLUSION: the first inquiry accountability system has enlarged the category of pharmaceutical care, and the quality and levels of pharmaceutical care have been improved as well.
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