顾客期望得到什么样的电动汽车呢？
本文首先探讨顾客期望及满意含义。
This article investigates the meaning of customer expectations and satisfaction.
它从根本上改变了世界各地社会的服务和顾客期望。
It's radically transforming both services and customer expectations in societies around the globe.
准确的市场调研：把握顾客期望，发现潜在需求。
Precise market research - understand customer expectation and explore potential demand.
顾客为本-——超越顾客期望，提供他们切实所需。
Customers - We go beyond what the customers ask for and provide them what they really need.
最后阐述了顾客期望价值与顾客购买决策以及顾客满意的关系。
And we also introduce the relationship between customer value, purchase decision and satisfaction.
我公司的宗旨是：生产高品质管件产品，提供顾客期望的服务。
The purpose of my company are: the production of high-quality tube products, provide customer expectations of service.
我们在分析这些主要的差异时，首先要对顾客期望进行有效的分析和管理。
We should firstly make effective analysis and management to satisfy customers' expectation, when we analyze them.
在服务企业里，顾客期望是指顾客对企业服务行为和服务绩效的预期和希望。
Customer expectation is a desire for service behavior and service performance by customer.
公司始终关注顾客，努力满足顾客当前和未来的需要，并争取超越顾客期望。
Our company has been paying close attention to the customers, makes great efforts to meet their demands at present and in the future and strives for surmount their expectation.
计算结果表明，考虑顾客期望的耐用品定价方案优于只考虑成本的耐用品定价。
The results showed that for the pricing scheme of durable goods the customer expectation model is preferable to the model only considering cost.
问卷内容包括服务失误情况调查、服务补救情况调查和顾客期望中的服务补救调查。
The questionnaire content including the service fault situation investigation, the service recovery situation investigation and the customer expects the service recovery investigation.
为了保持关键顾客，企业不得不研究顾客价值的转变，尤其是顾客期望价值的转变。
They also have to study the conversion of customer value, especially the customer desired value.
顾客期望受到许多关键因素的影响，管理顾客期望，可以为企业带来一系列营销效应。
Customer expectation is influenced by many key factors; the management of customer expectation can bring much marketing effects for business.
俱乐部存在的主要问题主要有：第一，俱乐部未能充分了解顾客期望的侧重点及顾客需求；
The main problems of the club is:firstly, the club failed to fully understand customer's expectations and the focus;
阐述了顾客期望理论，分析了饭店顾客期望的影响因素，并提出了饭店顾客期望的管理策略。
This paper expounds the theory of customer expectation, analyzes some factors influencing hotel's customer expectation, and puts forward some strategies for the hotel to manage customer expectation.
并提供诚实、规范、体贴的专业服务，以丰富的专业知识和持续改进的服务品质，满足顾客期望。
With honest, standard and considerate professional service, we use our abundant professional knowledge and constantly improved service to meet the customer's expectation.
在前人有关顾客价值研究的基础上，本文补充提出顾客期望价值、设计价值和顾客决策价值三个新概念；
Based on former research relating to Customer Value, this article first proposes three new concepts, i. e. Customer Expecting Value (CEV), Designed Value (DV), Decisive Customer Value (DCV).
这个递归模型在理论上要先测量顾客期望、顾客对质量的感知和顾客对价值的感知，最后计算出顾客满意度。
This recursive model is used to measure customer expectation , the perception of customer for quality and value before final calculation makes customer satisfactory degree.
研究分为两部分，第一部分测量了大学生手机顾客期望价值的构成，第二部分测量了大学生手机期望价值的转变。
The research includes two parts of which the first is to measure the structure of customer desired value in university and the second part is to measure the change of customer desired value.
内容集合是一种行为，商业实体能够在其中与各种内容提供者相互影响，处理或再生(用顾客期望的表现形式)这种内容。
Content Aggregation is an activity where a business entity interacts with a variety of content providers to process or reproduce such content in the desired presentation format of its customers.
我们以拼搏进取，追求卓越，不断满足和超越顾客期望，我们将以一流的质量、完善的售后服务，竭诚为广大顾客服务。
We struggle ahead, the pursuit of excellence, to meet and exceed customer expectations, we will be first-class quality, perfect after-sales service and dedication for the general customer service.
将员工的工作能力通过多项技能、多项任务和有弹性的日程安排运用而达到最大化，以完成经营上的财政目标和顾客期望。
Maximizes associates productivity through the use of prioritizing, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
顾客期望的提高以及产品寿命期的缩短使企业感受到前所未有的压力，企业发现只有整合整个供应链的资源才能生存下去。
The increase of customer expectation and the shortened product life cycle bring about the pressure that many enterprises have never met before.
如何探索出顾客期望是很多公司想知道的问题，并由此分析出真正能对顾客满意度造成影响的因素，是提高服务质量和顾客满意度的有效方式。
Customer expectations are explored how many companies want to know, and thus to frequent analysis of the real impact of factors is to improve the quality of services and effective surveys.
同样地，Jesus Adorno在1981年曾是“随想曲(LeCaprice)”的领班，现在则是主管；与从未离开过菜单的炸三文鱼饼一样，他也是顾客期望看到的固定不变的事物之一。
Similarly, Jesus Adorno was head waiter at le Caprice in 1981 and is now the director; one of the fixtures its customers expect to see, along with the salmon fishcake that has never left the menu.
就价格敏感性而言，忠诚度高的顾客实际上可能会期望以价格折扣作为对他们忠诚的回报。
As for price sensitivity, highly loyal customers may in fact come to expect a price discount as a reward for their loyalty.
服务你的顾客就像你期望他人服务你一样。
原理是顾客可能不知道将来有什么选项可供选择，因此我们不应该期望他们告诉我们他们将来想买什么。
The rationale is that customers may not know what options will be available to them in the future so we should not expect them to tell us what they will buy in the future.
原理是顾客可能不知道将来有什么选项可供选择，因此我们不应该期望他们告诉我们他们将来想买什么。
The rationale is that customers may not know what options will be available to them in the future so we should not expect them to tell us what they will buy in the future.
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