如果客人路过总台或打电话预订房间，要帮助客人。
Assist in taking room reservations, if a guest approached the desk or calls up.
如果你要预订房间，就要提前几天通知我们。
If you want to reserve a room you have to give them a few days' notice.
假如我要取消我所预订房间及不想支付任何罚款，我必须在多少天之前通知贵公司。
Q. What if I want to Cancel my Booking, how many days in advance so that I don't have to pay for any penalty.
你要预订房间，就得先付定金。
我们家有很多回头客，很多客人第一年来这里后，到了第二年10月份就打电话过来问叶子红了没有，要预订房间。
We have many regular customers. They stayed here once, and in October next year they'd call to ask if the leaves are red yet, and to book rooms.
我们家有很多回头客，很多客人第一年来这里后，到了第二年10月份就打电话过来问叶子红了没有，要预订房间。
We have many regular customers. They stayed here once, and in October next year they'd call to ask if the leaves are red yet, and to book rooms.
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