个人攻击将使人们会使人自我防御，然后他们将不会听进去你说的任何话。
Personal attacks make people feel defensive, and then they won't really listen to anything you have to say.
但是我越来越发现，人们开始听进去了，因为我使用的是他们能懂的语言。
But more and more, I'm finding, people listen, because I speak in a language they can understand.
你说得越多，人们越难听进去。
人们常常忽略一个事实：批评和表扬会被旁观的人听进去。
People often ignore the fact that the criticism and praise can be heard by the lookers-on as well.
人们常常忽略一个事实：批评和表扬会被旁观的人听进去。
People often ignore the fact that the criticism and praise can be heard by the lookers-on as well.
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