个人攻击将使人们会使人自我防御,然后他们将不会听进去你说的任何话。
Personal attacks make people feel defensive, and then they won't really listen to anything you have to say.
但是我越来越发现,人们开始听进去了,因为我使用的是他们能懂的语言。
But more and more, I'm finding, people listen, because I speak in a language they can understand.
你说得越多,人们越难听进去。
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