I'm impressed by everything about The xx: the singing, the lyrics, the way the two principals shift roles without ever seeming hostile, cold or even unsupportive.

NPR: The xx: Switching Roles In Song

The wider the gap between the two, the more you need to shift your way of thinking.

FORBES: Do you get your customers?

Using this and the shift to more focus on digital channels allows us to do more two-way engagement and deliver more personal, differentiated experiences.

FORBES: To Improve Marketing, Look No Further Than Your IT Department