GameTanium users can access an in-app Help Center with Frequently Asked Questions and live GameTanium Customer Support which provides phone, SMSchat and email support Monday through Friday, between 9 a.m. and 5 p.m.
The Home software also can display SMS communications and Facebook messages as "chat heads" that hover over a user's screen regardless of what app is being used, another feature that places Facebook at the center of consumers' online interactions, no matter the medium.
While unfortunately named, the chat heads feature represents an elegant way of integrating disparate communications services including SMS, messaging and email so that the focus is on the person not the communications channel.