While other business processes like distribution have improved by leaps and bounds thanks to supply-chain technology innovation and that old stalwart, Six Sigma, the revenue process is still one of the most inefficient areas of enterprise today.

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Your best seller may lose an account or your six sigma expert may get a process messed up.

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Process reengineering takes many forms--notably the Six Sigma philosophy popularized by former General Electric (nyse: GE - news - people ) Chief Jack Welch --but the general idea is that by minimizing mistakes and eliminating waste, the performance of the company will improve.

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