Well, aside from standardizing on a single platform and reaping the efficiencies inherent in that, the answer to that question is to provide employees and manager across the company with self-service tools.
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According to a recent Ask Your Target Market (AYTM) survey, 43 percent of respondents (62 percent ages 18-24) feel they can solve service issues on their own if companies put better self-service tools in place.
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Personal Capital delivers a high tech and high touch wealth management service via powerful financial aggregation and self-service analysis tools, but also provides live financial advisors for clients who want help in constructing and maintaining a diversified and balanced portfolio.
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Reporting is fantastic and its service and collaboration tools are among the best in the business.
In a nutshell, VerticalResponse provides self-service online marketing tools for small businesses and non-profit organizations, including email marketing and social media marketing.
Give people tools to work at home and on the road: instant messenger, mobile phones, internet service, virtual meeting tools, webcams.
Nokia, the world's largest handset-maker, launched its own information service, Nokia Life Tools, in India in June.
In addition, VMware has championed much open source software creation, buying SpringSource, a tools and service provider for open source communities.
The Internal Revenue Service uses social media tools and platforms to share the latest information on tax changes, initiatives, products and services.
The service also provides educational tools to help debtors learn about credit.
First of all, there is a subscription service for learning and productivity tools.
Work is underway on initial tasks, including identifying and providing performance and customer satisfaction measurement tools to improve service delivery and more.
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By providing location functions, data and visualization tools as a service much like SalesForce.com provides CRM services, ESRI is aiming to bring location analytics to main stream business users.
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The resolution took no less than two and a half months, during which time I observed an astonishing inability to leverage the most fundamental of customer service capabilities and customer intelligence tools.
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They will need to be convinced that the new rebuilding program is the right way to go and that a new management team will be in place to give them the tools to successfully service customers.
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The reason utility computing has stayed on the shelf for the past decade or so is that the tools available to aspiring cloud providers (originally called ASPs, or application service providers) were no different than the tools available to the enterprise at the time: high-performance, scale-up hardware systems that were powerful, but expensive and inflexible.
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The service also includes a variety of tools to help users analyze the data.
On Tuesday, the company debuted tools on the video service, Brightcove, that spread the work of delivering video files among many users' computers at once, a process designed to make streaming video faster, cheaper and more reliable.
The combination of the two enabled HP, Dell, and Lenovo to introduce tablets that provided the consumer-friendly features of the iPad while allowing enterprise IT to use the same security, provisioning, deployment, management, service, and repair processes and tools as their Windows 7 PCs.
Future versions will include tools that let people use popular Chinese web services such as Baidu maps, the Taobao shopping service as well as versions of office programs and image management tools, directly from Ubuntu's main screen.
The service, he notes, will provide new tools to help consumers discover content that fits their preferences.
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Microsoft officials say CLB alone was not enough, and an extra set of tools was needed to complement the service.
Participants, therefore, recommended to concerned governmental institutions to continue pre- and in-service journalism education and training using leading international tools.
Tools and automation for sales, service, and support would hereafter be combined.
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Verizon is looking to facilitate awkward, painfully slow conversations between you and the Spanish speaker of your choosing, launching a handful of language tools through its Get It Now service.
We launched a new TV app that gives customers convenient access to self-support information and tools for their U-verse TV service directly from their TV screen.
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We rely on the IT security industry, comprised of over 3, 000 product vendors and service providers, to provide us with the defensive tools to manage the ever evolving threat.
The United States is committed to eradicating trafficking in persons, and we will draw on tools ranging from law enforcement and victim service provision, to public awareness building and diplomatic pressure.
But as Reader grew in dominance, not only did it kill off much of the competition, many RSS tools started to rely in the Google service as a back-end for their apps.
With the capability to offer a more interactive experience right inside the current Twitter service, Twitter eventually could offer brands more creative tools beyond surveys, such as rich media, video, commercial message sharing with followers or others on Twitter, or even the ability to buy products without leaving Twitter.
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