Second, to ensure that the customer service tools are ready.

其次，确保客户需要的服务工具都已经准备好。

youdao

What kind of data analysis service do these tools provide?

这些工具提供什么类型的数据分析服务呢？

youdao

Tools for service discovery and transaction metadata capture.

用于服务发现和事务元数据捕获的工具。

youdao

Well, aside from standardizing on a single platform and reaping the efficiencies inherent in that, the answer to that question is to provide employees and manager across the company with self-service tools.

FORBES: The New HR Manager: Moving From Administrative To Strategic

According to a recent Ask Your Target Market (AYTM) survey, 43 percent of respondents (62 percent ages 18-24) feel they can solve service issues on their own if companies put better self-service tools in place.

FORBES: The Future Of Customer Service: Lessons From Your Barber

Personal Capital delivers a high tech and high touch wealth management service via powerful financial aggregation and self-service analysis tools, but also provides live financial advisors for clients who want help in constructing and maintaining a diversified and balanced portfolio.

FORBES: 10 Rules For Disruptors In The Financial Services Industry