Some say the new resource-planning system will be running by 2010 at the earliest.

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What's more, in today's resource-crunched medical system, doctors often have little time with patients to tease out every detail, especially in chaotic emergency departments, the authors say, making it all the more important for patients to be up front.

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The new systems design combines IBM's new zEnterprise mainframe server with new technology--the IBM zEnterprise BladeCenter Extension and the IBM zEnterprise Unified Resource Manager--that enable it to manage workloads running across System z, and select POWER7 and System x servers.

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"PLM has been perceived as a big, expensive technology akin to an ERP-scale effort, " she says, referring to enterprise resource planning, another alphabet-soup software that tries to unite a company's operations on one computer system.

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