The days when clients defined a scope of work and tossed a project over the wall to a services firm to be worked on in an independent and sequential manner are largely gone.

FORBES: Transformational Trends In Service Delivery

The task force began its work with a meeting of the full membership to develop a common understanding of the law, project goals, scope, roles and responsibilities, resource requirements, strategy, timeline, and deliverables.

WHITEHOUSE: Testimony of John D. Graham