Just a few years ago, the company switchboard might have received angry phone calls, emails might have been submitted expressing consternation, and a few people might have mailed a letter to the top executive.

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Phone requests for tickets to the show once blew out the switchboard in a small New England town.

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According to the news agency, 20 different phone lines were tapped, including not just work phones and the AP's main switchboard, but also the journalists' home and cell phones.

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