We had a service provider at one point who shared with me the vision letter to his company.

FORBES: Vision Is Not The Roadmap, It's The Reason For Having The Map In The First Place

At one point, when the room service arrived (after five hours, but this was hardly a time to complain), we realised the extent of the damage inside the hotel - the waiter apologised profusely, explaining that it had be hard to prepare the food as the gas had got into the kitchen.

BBC: Turkey clashes: Chaos and camaraderie in Istanbul

"Dual point provides personalized one-on-one service which directly improves order accuracy, " according to a memo the company has sent to some franchisees, and which was reviewed by the Journal.

WSJ: McDonald's Tackles Repair of 'Broken' Service

Murray seemed rejuvenated from his three-week break as his service game was almost flawless, with the British number one dropping just one point in the first set.

BBC: Bolelli injury hands Murray win

At the Javelin service at St Pancras International, there were huge queues right down to Euston Road at one point, but the crowd management system coped.

BBC: Olympic transport coping despite Tube delays

That one point never arrived as Nadal played his most brilliant tennis of the evening: forehand winner, service winner, backhand winner, ace and a strong serve to finish off the game.

WSJ: With 'Outrageous' Australian Open Win, Novak Djokovic Sets Sights on Paris

Entering Sunday, Ware was a fringe NBA prospect ranked 76th among all college sophomores by one service far from a lock to make that league, but likely to play professionally at some point.

FORBES: What Does the NCAA Owe Kevin Ware?