Oracle has many overlapping and competing assets for CRM and customer service as well as for point solutions (ex email, chat, knowledge management).

FORBES: Connect

The system provides group management, forums, document repositories, calendar, chat, assignment areas, links, user profile administration on a single and highly integrated package.

UNESCO: Free and Open Source Software for E-learning

To discuss Identity Management further, please join Oracle senior vice-president of Identity Management Amit Jasuja on March 7th at 9am PST for a chat on Twitter.

FORBES: King Richard III: Villain, Hero, Or Tragic Victim Of Identity Theft?

In what passes for a publicity stunt for hackers, Todd Simpson, Chief of Innovation at Mozilla (the maker of Firefox), and Hugh Finnan, Director of Product Management for Google Chrome, staged a high-definition video chat through their respective browsers, and posted the video above.

FORBES: Google And Mozilla Strike The Golden Spike On The Tracks Of The Real Time Web

The Manhattan Virtual Classroom is a web-based course management system that includes a variety of discussion groups, live chat, areas for the teacher to post the syllabus and other handouts and notices, a module for organizing online assignments, a grades module, a surveys module, and a unique, web-based email system open only to students in the class.

UNESCO: Free and Open Source Software for E-learning

The 2, 436 pilots who belong to COPA can log on and jump into a chat in which Cirrus is being spit-roasted for its "shortsighted" management, "cheap" airplanes and "uncommunicative" owners.

FORBES: Magazine Article