CIOs and CTOs who do know must marry that knowledge with a more intimate understanding of the business.

FORBES: How CIOs and CTOs should Improve their Businesses with the Private Cloud

An intimate understanding of current and emerging business processes provides the CIO with a solid foundation for making portfolio management decisions.

FORBES: Migration Strategy

But so, too, is his experience in government and his experience in the nonprofit sector, and his intimate understanding of clean energy development and industries.

WHITEHOUSE: Press Briefing

Margins, meanwhile, are fat for a reason: fresh food is always a high-risk business, which requires an intimate understanding of how customers' tastes vary according to store location and time of day.

ECONOMIST: Japanese retailing

"By the detailed examination, documentation and flow-charting of financial processes, executives will develop a more intimate understanding of the relationships of key variables and be more confident in their decisions, " writes Michael Fox in the Minneapolis Star-Tribune.

FORBES: Digital Rules

We want to instrumentalize daily life with real people and accept fantasies of "intimate" conversations with robotic personal assistants who have no real understanding of what we are saying to them in terms of what things mean to us.

CNN: We expect more from technology and less from each other