According to the Swiss Federal Institute of Intellectual Property, debates were intense and concerned mainly civil and criminal measures in cases of intellectual property rights infringements, border measures, enforcement of rights in the digital environment and the scope of application of the agreement.

UNESCO: CULTURE

The same sort of challenges of integration, identity management, disaster recovery that were addressed as ERP and the rest of the enterprise application suite emerged will now have to be addressed in the world of SaaS. The scope of this work is vastly underestimated, as is the maturity of the available solutions targeted at addressing these problems.

FORBES: The Coming Crisis of IT Management