One night last week, I was home using Yahoo mail like I have many thousands of times before.

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Sometimes when I go through old mail, I find really important messages I had ignored, like someone offering to pay me to give a speech.

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This was the first time I received such an e-mail that looked like it came from an airline.

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Like Kellogg, I get a statement in the mail every month, and I can track and manage my account online.

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Other readers chose to e-mail me direct, and I'd like to share their thought-provoking views.

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