At the time, the social landscape was littered with unaddressed complaints about Dell products, so we set out to change how customers perceive Dell and Dell support through listening, engagement and resolution.
Its cost control had gone too far, and customers caught in the endless phone menus of Dell's support centres frequently broke down in tears.
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We believe that our proposed new ownership will provide long-term support to help Dell innovate, invest for growth and accelerate our transformation strategy.
Good luck getting a straight answer from any of these three parties (the tech support guy from Dell, in fact, suggested I reformat my hard drive and reinstall Windows 7 if you can believe that).
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Dell had offered me their Pro Support plan when I bought the thing.
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The Internet also helps Dell provide better and cheaper technical support.
The Internet also helps Dell provide better and cheaper technical support with technology that allows buyers to log on to a Web site for instant answers and software fixes (see box, opposite).
"As one of the most widely used business PCs in the world, Dell Latitude brand laptops need to support a broad range of technology so our customers can connect virtually anywhere and at any time, and Qualcomm's Gobi platform helps us achieve this, " said Kirk Schell, executive director and general manager of Dell's Business Client Product Group.
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DELL-ete Further Emails from XPS Premium Support, PUHLEASE!
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Some have said the director narrowed the list of potential buyers too soon, didn't dig deeply enough into alternatives to taking Dell private, and failed to lock up support from another investor, Southeastern Asset Management Inc.
So that's pressure by Intel to support incompatible chipsets, outrage by Dell and Wal-Mart that the Vista Capable program was confusing customers, Microsoft executives saying they had been "personally burnt" by Vista, and now what looks like a huge NVIDIA driver problem -- who knows what else is going to come out of this lawsuit?
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Most recently they offered a Developer Edition of their XPS 13 laptop with Ubuntu 12.04, but their open source support reaches back to 1999, when Dell rolled out select servers with Red Hat Linux installed.
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Nvidia said it is working with VMWare, Microsoft, Cisco, HP, Dell, IBM, SuperMicro, and Citrix to support the technology.
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He also selected hits among major PC makers, giving Apple an enthusiastic rating, H-P qualified support and sounding some notes of caution about Dell.
The relationships Dell develops with entrepreneurs help us to provide solutions that will support business owners in the unique ways they require.
Dell (NASDAQ: DELL) commented on the Surface reveal right away, giving support to the company and promising to develop a slew of Windows 8 products.
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In this role, I lead the overall human resources (HR) strategy in support of the purpose, values and business initiatives of Dell.
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Dell's competitors have much larger professional services organizations to help with support.
In addition to high-end graphics support, the R5500 provides the full scalability and powerful performance of Dell's high-end tower workstations in a 2U form factor.
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" Dell has some "dramatic innovations" in lots of areas, including "consumer support.
With the support of U.S. trade officials, computer-makers including Dell and Hewlett-Packard are threatening to bring the matter to the World Trade Organization.
The new Latitude 10 essentials configuration is particularly well-suited for students and teachers and will join Dell's existing solutions and services to offer school leaders, school IT administrators and educators the support they need to create an effective, personalized learning experience for each student.
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Its champions include Dell, Panasonic, Philips Electronics and, of course, Sony, while Toshiba, Microsoft and Sanyo, support HD DVD.
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