From the McKinsey Global Institute Study of November 2011, How social technologies are extending the organization, you can see that the organizations who say they are getting the most value (see their data in Exhibit 4) are those who are fully-networked , meaning those using social tools broadly across the organization internally, as well as externally with partners and customers.
Naturally there will be outliers in any organization who will complain no matter what, but absent an obvious pattern, such criticisms should be taken lightly or ignored by other stakeholders, such as current and future employers, customers and partners.
"With strong results and momentum from our recent product introductions, as well as growing excitement from our partners and customers around upcoming smartphone, tablet, software and service offerings, we are setting the stage for continuing success, " said RIM's Co-CEO Jim Balsillie.
The business model canvas is meant to be filled in iteratively and changes over time as hypotheses are tested by speaking directly with potential customers and partners.
Businesses need to add IPv6 support to their web services as soon as possible to stay efficiently connected to their customers, users and partners.
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The bankruptcy of such thinking in business has resulted in the emergence of the Creative Economy with a different kind of leadership and management based on treating employees and partners as thinking, feeling creative human beings and customers as people who deserve to be delighted.
As a result, less than 50% of product ideas come from customers, partners or suppliers.
Dell, who will continue to serve as CEO, echoed comments made earlier in the week to customers, investors and channel partners.
While it is far from the norm, we see renewed interest in our troubled economy in the characteristics it takes for companies to become resilient, self-sustaining and to serve as long-term partners and contributors to their employees, their communities and their customers.
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In private the company is still talking to customers about changing the shape of future contracts, and appears more inclined nowadays to regard European utilities as potential partners rather than spineless adversaries.
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Moreover, as collaboration across product and service areas, across geographies, and with external partners (vendors or customers) increase, having processes and technologies to facilitate and capture the output from that collaboration will be essential.
"Our big, bold ambition to re-imagine Windows as well as launch Surface and Windows Phone 8 has sparked growing enthusiasm with our customers and unprecedented opportunity and creativity with our partners and developers, " said chief executive Steve Ballmer.
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