At the heart of its system, running on CSC Hogan mainframe technology, is a central customer file, he said.

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With its central customer file, Wells has a good view of the customer and each product she already has from the bank.

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That meant their music could be made available on Amazon MP3, which does not use DRM, and which features free software that delivers a customer's MP3 file directly to their iTunes library.

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And up until about two years ago I had a server in the basement of my house which had installed on it the main applications we use for customer relationship management, accounting and file storage.

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Some of the safest jobs of all, with only 3 deaths among all full-time workers, include file clerks, insurance sales agents, and customer service representatives.

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Okay, how about if we file a separate claim in my name against the customer, you might ask.

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Trading activity was significantly lower last week as the community, highly connected to MF Global, scrambled to put its affairs in order after its announcement that it would file for bankruptcy and the questionable disappearance of millions of dollars of customer funds.

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