Salesforce was able to succeed with Agile, where many others had failed, because they adopted the values of Agile, not just the practices, and so did not fall into the six common mistakes that many other firms have made, because they only adopt the practices of Scrum, not the values of Agile.
FORBES: How Manufacturing Can Learn From Software To Become Agile
The contribution of Agile to enhanced management practices for dealing with complexity is a shift towards valuing transparency, obliquity, informality, expertise and getting real-world results for customers through iterative approaches, as compared to the traditional management approaches of command, control, hierarchy, rules, formal plans, reports, predictability, short-term efficiency and a preoccupation with saving or making money.
Agile adoption is about introducing practices, the doing side of the equation.
The largest, and most fully developed, body of management expertise for dealing with complexity lies elsewhere, in software development with the practices known variously as Agile, Scrum, Kanban, Lean and Extreme Programming.
The lack of a formal schema, which typically has to be designed before any code is written, means that schemaless databases are a better fit for current software development practices, such as agile development.
While these practices are central to Scrum, it is easy to miss in the vast literature on Scrum that the practices of Scrum rest on certain Agile values .
FORBES: How Manufacturing Can Learn From Software To Become Agile
Agile software development comprises a set of management practices and values based on customer focus achieved through iterative and incremental development, and where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams and their customers.
FORBES: How Manufacturing Can Learn From Software To Become Agile
In 2007, Salesforce completed a transformation from traditional management to the radically different practices of management known as Scrum and Agile in just three months.
FORBES: How Manufacturing Can Learn From Software To Become Agile
Over the last decade, these management practices and values, under the labels of Agile, Scrum and Kanban have been field-tested and proven in thousands of organizations around the world.
FORBES: How Manufacturing Can Learn From Software To Become Agile
Without these values, the practices quickly become empty words, that discredit true Agile.
FORBES: How Manufacturing Can Learn From Software To Become Agile
Instead it adopted a radically different way of managing work: it implemented a set of agile, customer-driven, outcome-oriented, iterative management practices.
FORBES: How Marc Benioff of Salesforce.com Became The Most Valuable CEO Of All
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