不要因为集体失误而产生负罪感：单位中最困难的工作之一应该是处理客户的投诉。

Don't Feel Guilty for Problems that are not of your Own Making: Oneof the most difficult aspects of work is dealing with customercomplaints.

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我们应该正确地处理个人与集体的关系。

We should correctly handle the relation of the individual to the collective.

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核心也要自觉正确处理好与领导集体的关系。

We should correctly and consciously handle the relationships between the core and leadership collective.

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