同时分析了顾客生命周期在不同阶段的基本期望和潜在期望，以及应该采取的激励措施。
Basic expectation and potential expectation are different in different stage of customer lifecycle, therefore, corresponding measures are supposed to be taken to meet their different stages.
与此相反，他们看重的是顾客的生命周期价值。
从概念上讲，从第一次顾客联系到完成工作和帐单支付的整个业务表示单个宏观层次的工作单元，并具有数天到数周不等的生命周期。
Conceptually, the entire business from first customer contact, through completion of the work and payment of the bill, represents a single, macro-level unit of work, with a lifetime of days to weeks.
Zara的成功最关键的就是在时装业他们对顾客趋势的快速反应，经常性的生产从而使服装具有短的生命周期(10件)。
Fundamental to Zara's success is their commitment to rapid response in customer trends in fashion, producing clothing often and with short life spans (10 wears).
生命周期价值通常用来判断拉顾客的成本是否合适。
Lifetime Value is typically used to judge the appropriateness of the costs of acquisition of a customer.
在产品生命周期的整个阶段获得顾客反馈的过程，以保证持续的满意并且识别出开发新产品和服务或改进现有产品和服务的建议。
The process of soliciting customer input throughout all stages of the product life cycle to ensure ongoing satisfaction as well as identify ideas for new or improved products and services.
顾客需求日趋个性化，商品生命周期越来越短，企业必须快速地向顾客提供较竞争对更好、更有个性的产品或服务；
With the individuation of customers' demand and shorter lifecycle of products, enterprises have to supply rapidly more individual products or services than their competitors do.
现代产品质量表示产品的质量特征在其整个生命周期内满足顾客需求(VOC)的程度。
Product quality signifies the degree which product quality characteristics are satisfied with Voice of Customer (VOC).
现代产品质量表示产品的质量特征在其整个生命周期内满足顾客需求(VOC)的程度。
Product quality signifies the degree which product quality characteristics are satisfied with Voice of Customer (VOC).
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