汽车旅客运输班车客运服务质量标准。
结合我国铁路客运实际情况，以SERVQUAL评价模型为基础，构建出铁路客运服务质量评价体系。
Based on SERVQUAL evaluation model, a service quality evaluation system of China's railway transport is constructed.
从旅客需求的角度出发，以定量分析为基础，建立一个较全面的，有针对性和易操作的铁路客运服务质量评价体系。
From the aspect of passenger needs, based on quantitative analysis, this paper sets up with pertinence a complete and practically operable quality evaluation system of railway passenger service.
系统直接为客票发售与客运管理服务，提高了铁路客运服务质量和市场竞争力，获得了巨大的社会效益和经济效益。
The systems, serving directly the passenger ticket selling and passenger transport management, have raised the service quality and market competitiveness of railway passen…
利用层次分析法对长春市道路客运质量进行评价，给出综合评价方法，并结合市某客运公司实际对该公司客运服务质量进行评价打分。
The analytic hierarchy process (AHP) is employed to evaluate the quality of the city road passenger transportation. A synthesized method is given and practically used in a passenger transport company.
最后，说明了铁路客运服务质量评价量表的具体应用，帮助铁路客运企业直观了解自身质量状况和自身服务的优势与劣势，这对铁路客运企业制定正确的营销策略具有一定的指导作用。
On the basis of the research, the author brings forward suggestions that how the multiple-item scale can be applied to railway enterprises in China to help corporations improve their service quality.
客运专线的跨线客流组织问题是影响旅客服务质量的关键性因素。
The problem of overline passenger organization is the key factor in affecting railway's service quality.
然而与其他运输方式比较我国的铁路客运服务工作还存在很多问题，在服务质量意识和服务质量管理等方面尚处于较低水平。
However, many problems still exist in the field of China's railway passenger services; several aspects such as the awareness of service quality and service quality management are still at a low level.
为了提高航空网络的旅客运送服务质量，我们还对现有的网络结构进行了优化，通过最小化网络直径和最大化航线的旅客流来提高航空网络的适应性。
In addition, in order to improve the network fitness, we optimize the current network topology by minimizing the network diameter and maximizing the passenger flow on each edge.
为了提高航空网络的旅客运送服务质量，我们还对现有的网络结构进行了优化，通过最小化网络直径和最大化航线的旅客流来提高航空网络的适应性。
In addition, in order to improve the network fitness, we optimize the current network topology by minimizing the network diameter and maximizing the passenger flow on each edge.
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