Understand it, and you'll have discovered another powerful tool for attracting new customers, building loyalty among existing customers, cutting costs and increasing satisfaction.
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"We're always looking for new ways to reward our customers' loyalty, " the spokesman said.
But customers' loyalty to existing brands is so strong, says Mr Carbone, that foreign entrants would be attracted only if Brahma-Antarctica raised beer prices: hardly a desirable outcome for beer-drinkers.
Businesses set up a Facebook to build a relationship with its customers and instill loyalty.
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Many Seibu customers use a loyalty card with a magnetic stripe to earn rewards with each purchase.
Instead of a bank-issued card with the Visa or MasterCard logo, customers will earn loyalty points and discounts.
All our Monthly Unlimited plans come with shrinking payments, which is our way to reward customers for their loyalty.
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Currently, customers have more loyalty to the iPhone than to the carrier.
Customers actually build loyalty to people, not brands, products or services.
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Doing all of this will help you to create a better experience for your customers, increase their sense of loyalty and turn them from customers to fans, while shaping new ways to solve business problems.
Mr. Johnson is concerned with customers having very little loyalty, but expects his 100 shop specialty department store concept to be a destination for many new customers when the transformation is completed.
Belly provides an iPad in stores for merchants for customers to scan their loyalty card or Belly app.
GetGlue is making a case that they are building loyalty with customers who watch shows over an entire season.
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Do you want to know why some companies are more innovative, more profitable, command greater loyalty from customers and employees alike?
By embracing all types of conversations and not hiding from a crisis a company like Virgin America can build trust with its customers and enhance brand loyalty.
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Shopperception can also be used by retailers to provide advanced and highly personalized, on the fly promotional offers to customers who opt into loyalty programs.
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In many cases, what train companies are trying to do is to restore confidence to their customers and retain their loyalty so it's an important decision.
Today, the big money in IT spending increasingly lies in tools to mine social media for product ideas, in mobile applications to enhance products, and in creating social interactions with customers to build brand loyalty.
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Rather, the company should expose and even shine a light on the whole conversation, building trust and loyalty among customers through conversations that occur outside the walls of the company itself, not inside private walled-off forums.
Reward points, discounts, free shipping and gifts--it's all there for the taking, as the big players in the hypercompetitive retail industry fight to outdo each other to buy off the loyalty of customers blessed with more choices than ever.
The owner ceases to be grateful for his current customers and switches his loyalty away from the real men and women who currently do business with him and toward the imaginary men and women whom he hopes will do business with him when he makes it big.
Customers who do not have loyalty cards will be automatically signed up for an account.
Unlike Facebook, it can also count on the loyalty of its customers to prop up its stock.
Mechanics say the key to building loyalty among Millennial customers is through transparency.
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Some will also let stores set up coupon services or loyalty programs for customers who make purchases with the wallet.
"This performance demonstrates the strength of our brand and the loyalty of our customers, " said the group's chief executive Julian Dunkerton.
Content is to social media what the menu is to a restaurant: without quality dishes, a restaurant has little chance to develop loyalty among their customers.
Goldstein of Loyalty Lab says customers will no doubt demand having their Web purchases count toward their rewards as they come to see a store as one entity across both channels.
Rather than back away from the traffic data that got it in trouble in the Netherlands, TomTom is counting on it to increase loyalty among existing customers and lure new consumers to its products.
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It added that the move - which will also see some people reimbursed for postage and repairs on consoles which were out of warranty - was aimed at keeping the loyalty of its customers.
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