这种技术被称为“生物统计学接口技术”，它也许会给人一种侵犯个人隐私的感觉，但人们期望它能加快顾客结账的速度，并防止利用假身份进行欺诈。
Biometric access, as the process is called, might have a Big Brother feeling, but it is expected to speed customer checkout and cut identity fraud.
第5章运用管理统计学的方法计算汽车维修服务中返修次数对顾客满意度的影响。
Chapter 5 Management of the use of statistical methods for vehicle maintenance services, the number of repair a second time effects.
心理契约发轫于组织行为学研究，但心理契约在企业与顾客的营销情境中同样存在。
Although the theory of psychological contract originated from organizational behavioral research, there also exist psychological contracts in enterprise-customer marketing context.
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