最经常会提到的失败产品之一是Microsoft Bob，它是针对Windows 3.1和Windows 95的非技术性的用户界面。

One of the most commonly-cited product failures is Microsoft Bob, a non-technical user interface for Windows 3.1 and Windows 95.

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第三个因素是各种用户角色需要基于规则的访问，包括非技术性策略分析师。

A third factor is role-based access for a variety of user roles, including non-technical policy analysts.

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管理界面使用超级用户和非技术性的人(客户)。

Admin interface usable by both power users and non techie people (clients).

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