我需要帮助快速！
你需要更加自信地倾听，以便来快速而有效地帮助打电话的人。
You also need to listen more carefully, so you can help the caller quickly and efficiently.
团队成员需要快速简洁地描述问题、正在采用的解决问题的举措以及各团队成员哪些地方需要帮助。
Team members need to quickly and succinctly communicate a description of the issue, actions in-progress to resolve the issue, and where the team member needs help.
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