同时，财会人员的职业厌恶感也高于以低工资著称的餐饮业和零售业，上述行业中只有10%的从业人员承认他们对目前的工作感到不满。
And they are far more miserable than people who work in the notoriously low-paid industries of catering and retail, where only 10% admitted to feeling discontented.
在零售业，通常公司只能得到4%的不满意客户的反馈，其余的96%，会选择安静的离开。
In Retail industry, average companies capature 4% of dissatisfied customers, while the remaining 96% just leave quietly.
亚马逊的推荐引擎尽管有用，但却不够人性化。这也许是继出版商对其不满之后，该零售商的第二大弱点。
Amazon's recommendation engine, although helpful, is rather impersonal-perhaps the retailer's second-biggest weakness, after the resentment publishers feel for it.
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