在看不见客户的脸庞或不能阅读他/她的肢体语言的状况下，想要确定自己是否已经获得客户想要表达的全部信息是非常难的。
Without seeing a client’s face or reading his or her body language, it can be pretty hard to know if you’re getting the full message.
人生目标确定容易实现难，但如果不去行动，那么连实现的可能也不会有。
Easier life goals determine implementation, but if not to action, then even the implementation may not have.
这场辩论让很多职场人士不得不直面夏天的一个问题：随着越来越多的公司倡导休闲的办公环境，职场人越来越难确定什么该穿什么不该穿了。
The controversy highlights a problem that many workers will face this summer: as companies embrace a more casual environment, it's hard to know what's appropriate and what's not.
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