为了克服语言障碍，课程主要以基本的符号语言和标上不同颜色的电路图来讲解。
To overcome any language barrier, classes are taught primarily with sign language and color-coded circuits.
价值流图帮助我们考虑，“在向客户交付价值的过程存在什么障碍？”
Value Stream Maps help us consider, "What is getting in the way of delivering value to them?"
图七：emporia公司的新款Solid手机把消费群锁定为50岁以上人士和有听力障碍的人士。
Pic.7: The new Solid phone by Emporia is aimed at people over 50 or with hearing disabilities.
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