但是他们非常友好的和她说话，直到她一点也不害怕了，他们询问他的姓名。
But they spoke kindly to her, till she lost all fear, and they asked her name.
事实往往如此：欲得到客户的姓名和电子邮件地址，只需直接问他们即可。
As often as not, to get the customer's email's name and email address, all you have to do is ask.
大部分捐赠者都很谦和，他们不愿留下自己的姓名，只是询问他们还能做什么。
Most donors are humble, refusing to leave their name, but asking what more they can do.
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