如果酒店的名称无法让人明白，那么这条标准得分为零。
If the hotel name cannot be identified than this criterion will be scored no.
如果来电为英语，但酒店的问候为当地语言的，应最低限度地保证来电者清楚酒店的名称。
If the call is made in English but the hotel greeting is in local language, the caller should at minimum clearly identify the hotel name.
对于那些网站认为在操纵评论的酒店，网站会在其名称旁注以红色警告标示。
It puts red penalty notices against the names of hotels it says are manipulating the system.
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