我尽量使用客人的名字称呼客人，预见并满足客人的需求，热情亲切地送别客人。
Addressing the guests by their full names, and try our best to meet and surpass their needs. Serving the guests friendly and cordially when they are leaving.
执行前台工作流程，接待、送别来访客人，管理并发放访客卡。
Implements reception working procedure, receives and farewells the visitors, manages and gives out visit CARDS.
专职管家应将问候电话记录在宾客问候电话记录表上，以便于第二天的早班专职管家能够在客人离店时跟进客人所要求的服务及送别。
Butler shall make record on guest Courtesy Call Log form so that butler of the next day's morning shift will be able to follow up with required butler services and farewell guest upon their leaving.
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