我想要求退票款。
如您能退票并将支票款额记在约翰哈珀的名下，我们将不胜感谢。
We would appreciate your refunding their price making check payable to john harper.
据我所知，您要是在起飞前很长时间，比如说两三天，退票不收手续费，也就是说，您可以收回全额票款。
As I know, if you want to refund a ticket before departure long enough, say two or three days, you will not be changed, that is to say, you can get back all your money.
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