当地报道称嫌疑人应该是一名保加利亚人，从商场内抓了一把刀子，将这名女子斩首。
Local reports say the suspect, who's believed to be a Bulgarian man, seized a knife from inside the store and beheaded the woman.
罗湖区安全劳动部门称，这名女子在出电梯时注意力一直在手机上，所以没看到电梯正在关门。
According to the administration of work safety of Luohu district, the woman was concentrating on her cellphone, so she didn't see the doors were closing.
警方称，这名女子要前往精神病院。
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