本书作者：这本书的一个重要主题是创建和管理用于计划、定义、设计、创建、测试和运营所有服务及自动业务流程的服务工厂。
Book authors: One major theme of the book is the establishment and management of a service Factory to plan, define, design, build, test, and operate all services and automated business processes.
各种业务流程活动的运营管理可以作为一个带有多个里程碑、关联通知和其他动作规则的时间轴建模并管理。
The operational management of various business process activities can be modeled and managed as a timeline with milestones and associated notification and other action rules.
汽车工作订单(Automotive Work Order)描述了一家汽车维修公司管理其顾客运营的流程。
The automotive Work Order domain describes the process by which an automotive maintenance company manages its customer operations.
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