请大家谅解！
我们第一次准备这种发表，有许多不足之处，请大家谅解。
This is the first time we prepared this publication, there are many limitations, please do excuse us.
我们正在想办法解决这个问题，但也请大家谅解单子到货期长这个事实。
We have been trying to solve this problem, but everybody please try to understand that the transfer of orders to the goods take a long time.
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