咨询员应按规定的程序为求询者提供规范的咨询和检测服务。
Consultants should be the procedure provided for the sake of the norms of providing counselling and testing services.
不能想当然地认为所有来询者都愿意合作，和愿意接受训练和建议；
A. The cooperation and willingness of the Client to absorb the training and advice cannot be taken for granted.
仔细地倾听来询者的陈述，并且为其在当时情况下作出最合理的决定提供客观的指导。
Listening carefully to candidates and providing objective guidance that will allow them to make the best decisions possible given their circumstances.
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