调查结果清楚地显示很多员工在商业知识和计算机技能方面准备充足，但是缺乏与客户得体沟通的人际交往能力。

The result of the survey clearly indicates that many employees were well prepared in business knowledge and computer skills, but lacked interpersonal skills to interact gracefully with customers.

youdao

有效的口头及书面沟通，监督，组织，多任务处理和计算机特别是EXCEL的运用能力以及采购、谈判技能。

Effective verbal and written communications, supervisory, organizational, multitasking, computer especially for EXCEL, purchasing, and negotiation skills.

youdao

良好的沟通技巧，包括英语和中文（普通话）听、说、写技巧和计算机能力。

Good communication skills, including written and spoken English and Chinese (Mandarin), listening and PC skills;

youdao