接下来论文介绍了扎根理论和定性的研究方法，本研究的访谈纲要，受访者的简单情况和资料分析的方法。

After that, a qualitative method in a grounded theory basis, the interview guide, the background of the informants and method of analyzing the data are explained.

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如果这是哥伦比亚“决策纲要”中的案例，学生将看到一段访谈录像。在录像里玻拉斯描述了这项富有挑战性的工作。

If this case were a Columbia decision brief, students might see a video interview in which Pollace describes the challenge.

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