您需要了解资金投入流程，并根据服务规范阶段中的定义来定义全面的 QoS 方法。

You need to understand the funding process and define a comprehensive approach for QoS as defined in the service specification phase.

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定义IT服务以后，您将到达设计、规范、创建和测试的组装阶段。

After defining the IT service, you come to the assemble phase for design, specification, creation, and testing.

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SOMA中的第二个主要阶段是服务规范。

The second major phase in SOMA is Service Specification.

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