因为他们采取的行动结果很糟糕，他们认为相反的做法——让母亲呆在家里，推迟手术——会有更好的结果。
Because the course of action they took turned out badly, they believe that the opposite course—keeping Mother at home, postponing the operation—would have turned out better.
在用户行动之后，向其提供行动结果的反馈是十分重要的。
After the user ACTS, it is important that he or she receives feedback on the result of the action.
最后，它还应根据已经采取的行动取得的结果提供反馈(使他们可以看到行动结果)。
Finally, it should provide feedback on the results of the action that was taken (enable them to see the results of their actions).
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