知识库：知识库就相当于一位虚拟的“内部专家”，它提供了基于可比较的项目历史记录的默认的项目定义、赋值、范围和标准。

Knowledge bases: Knowledge bases serve as a virtual "in-house expert," providing default project definitions, values, ranges, and calibrations based on comparable project histories.

youdao

要实现虚拟参考服务，必须建立知识库，必须利用虚拟参考产品，必须开展馆际合作。

To realize virtual reference services, we should create knowledge Banks, utilize virtual reference products, and promote interlibrary cooperation.

youdao

本文通过对FAQ知识库的建设与设计方法的论述，倡导对FAQ知识库内容的积累，为虚拟咨询知识库做好准备。

FAQ knowledge base will be constructed and the method of designing will be discussed in order to accumulate FAQ knowledge base contents and prepare for unreal consultation knowledge base.

youdao