自愿退票只能由原出票承运人或者其授权退票的代理人办理。

Voluntary refunds will be made only by the carrier which originally issued the Ticket or by its agent if so authorized.

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非自愿退票将按照非自愿退票规则，对客票中未成行部分，以原付款方式支付。

The involuntary refund will be made in the original form of payment in accordance with involuntary refund rules for any unused portion of the ticket.

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如旅客不能接受厦航对航班时刻做出的变更，可按照本条件第7.6非自愿退票的规定退票。

If a change to the scheduled flight time made by Xiamen Airlines is not acceptable to a passenger, he or she is entitled to a involuntary refund in accordance with paragraph7.6 of these Conditions.

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